Crisis Chat 101

Welcome to Crisis Chat 101, your go-to resource for navigating difficult conversations with those in mental health or suicidal crises. In this channel, we deliver concise, impactful episodes designed to equip you with the essential skills and understanding needed to engage effectively and compassionately.


Each episode focuses on practical strategies for initiating and sustaining conversations during critical moments. From recognizing signs of distress to offering empathetic support, our experts share valuable insights that empower you to be a source of comfort and hope.


Whether you’re a friend, family member, or caregiver, Crisis Chat 101 aims to demystify the process of talking about mental health and equip you with the tools to make a positive difference. Tune in and become a confident ally in someone’s journey to healing.

In this episode, we explore a transformative approach to supporting those in distress, whether as teachers, parents, spouses, or friends. Join us we introduce the “VCR” method—Validate, Comfort, Redirect—designed to help you effectively connect with individuals stuck in negative emotions.

Learn why validating feelings is crucial before offering comfort and how genuine attunement can make a world of difference. We’ll discuss practical strategies to help others feel understood and less alone, setting the stage for meaningful advice and healing. Tune in for insights that can revolutionize your interactions with those facing challenges and deepen your relationships with loved ones. Don’t miss this opportunity to enhance your ability to support and uplift others in their toughest moments!

In this episode, we dive into a game-changing tool that’s transforming how we understand and respond to emotions—especially in text-based conversations. Meet the “Feelings Wheel,” a visual roadmap that helps people identify their core emotions with greater clarity. Whether you're feeling “mad,” “sad,” or “joyful,” the wheel offers specific words to describe the nuances of your emotions.

We'll explore how this tool empowers both the individual expressing their feelings and the person offering support, ultimately deepening empathy in digital exchanges. Discover how using the Feelings Wheel can make you a better communicator, why labeling emotions can actually help regulate them, and the mindful approach needed to support others without overstepping. Stay tuned as we tackle real-life scenarios and discuss how this tool can be a valuable resource in managing complex emotions and fostering meaningful digital empathy.